Gianluca Amato // Lato Società BenefitinLato Società BenefitWhy Designing the Service is only 1/2 of Service DesignPhoto by Markus Spiske on UnsplashMar 3, 2021Mar 3, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitYou can’t measure Impact with short-term metrics.Financial is just a department. And not even the best looking one.Jan 28, 2021Jan 28, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitThe only kind of Feedback you can reasonably giveTry this simple feedback tip, and things will change for good.Jan 26, 2021Jan 26, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitMoments that Matter 101: a 2-minutes guide with everything you MUST know to offer great experiencesWelcome to the Experience Economy.Jan 21, 2021Jan 21, 2021
Gianluca Amato // Lato Società BenefitCan the Pandemic justify a terrible Customer Experience?No, it can’t. Unless…Jan 19, 2021Jan 19, 2021
Gianluca Amato // Lato Società BenefitinLato Società Benefit12 — Why GPT-3 is not the Revolution you thinkIt’s the other one.Jan 14, 2021Jan 14, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitWho needs traditional B2B fairs?Three simple question to build your new best-selling events.Jan 12, 2021Jan 12, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitYou think you need the perfect Job Ad to find Talents. Think againIn order to recruit Talents you just need this simple question.Jan 7, 2021Jan 7, 2021
Gianluca Amato // Lato Società BenefitinLato Società BenefitYour Company doesn’t need A Purpose.Corporate People have three possible reactions to the word ‘purpose’. Which one is yours?Jan 5, 2021Jan 5, 2021
Gianluca Amato // Lato Società BenefitThe Big RE–SET Year (…is it really?)In the imagination of many, Reset is a button.Jan 4, 2021Jan 4, 2021