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Gianluca Amato // Lato Società Benefit

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

Why Designing the Service is only 1/2 of Service Design

Photo by Markus Spiske on Unsplash

Mar 3, 2021

Why Designing the Service is only 1/2 of Service Design

Mar 3, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

You can’t measure Impact with short-term metrics.

Financial is just a department. And not even the best looking one.

Jan 28, 2021

You can’t measure Impact with short-term metrics.

Jan 28, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

The only kind of Feedback you can reasonably give

Try this simple feedback tip, and things will change for good.

Jan 26, 2021

The only kind of Feedback you can reasonably give

Jan 26, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

Moments that Matter 101: a 2-minutes guide with everything you MUST know to offer great experiences

Welcome to the Experience Economy.

Jan 21, 2021

Moments that Matter 101: a 2-minutes guide with everything you MUST know to offer great experiences

Jan 21, 2021

Gianluca Amato // Lato Società Benefit

Can the Pandemic justify a terrible Customer Experience?

No, it can’t. Unless…

Jan 19, 2021

Can the Pandemic justify a terrible Customer Experience?

Jan 19, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

12 — Why GPT-3 is not the Revolution you think

It’s the other one.

Jan 14, 2021

12 — Why GPT-3 is not the Revolution you think

Jan 14, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

Who needs traditional B2B fairs?

Three simple question to build your new best-selling events.

Jan 12, 2021

Who needs traditional B2B fairs?

Jan 12, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

You think you need the perfect Job Ad to find Talents. Think again

In order to recruit Talents you just need this simple question.

Jan 7, 2021

You think you need the perfect Job Ad to find Talents. Think again

Jan 7, 2021

Gianluca Amato // Lato Società Benefit
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Lato Società Benefit

Your Company doesn’t need A Purpose.

Corporate People have three possible reactions to the word ‘purpose’. Which one is yours?

Jan 5, 2021

Your Company doesn’t need A Purpose.

Jan 5, 2021

Gianluca Amato // Lato Società Benefit

The Big RE–SET Year (…is it really?)

In the imagination of many, Reset is a button.

Jan 4, 2021

The Big RE–SET Year (…is it really?)

Jan 4, 2021

Gianluca Amato // Lato Società Benefit

Gianluca Amato // Lato Società Benefit

Writer and Semantic Specialist that designs people’s interactions between Words and Experiences. Lato Benefit Corp Co-Founder.

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